Step by step
Let’s start the journey! So how do you get from the ideas stage to creating a beautiful home, with lots of storage options, that perfectly matches your needs, desires and style? To help you with the bespoke commission, please read through the information below and let's begin your new home journey.
Frequently asked questions
Every piece of furniture made by Barbara Genda and her team is unique and bespoke. We don’t have ‘off-the-shelf’ answers to your problems. Instead, we offer you open, honest and concise solutions that think outside the box.
It is testament to our quality and professionalism that 90% of our business comes through personal recommendations from current and past customers. Our bespoke service involves our experienced designers visiting your home and discussing your requirements face to face. We create beautiful bespoke furniture, made just for you and your space.
We have a small showroom within our offices in London where you can see some of our bespoke fitted furniture. We can also supply material samples, and we have an extensive photographic archive of all of our previous projects.
The beauty of bespoke furniture is that you are in control every step of the way: from the design and finish to budgets and timescales – choosing bespoke furniture is more a luxury service than a product. Designs are tailored to you and your lifestyle, saving more space than ‘off-the-shelf’ products and designed to specific tastes and styles.
We encourage you to get in touch with us to discuss prices, which depend on the product, the finishes and labour required. As an approximate guide, we estimate £1,000-£1,500 per linear metre. The very nature of bespoke furniture means that we are unable to display ‘set’ prices on our website, but you can rest assured that we are extremely competitive. Please remember that bespoke furniture is a luxury service and is always more expensive than off-the-shelf products.
Please allow eight to ten weeks from the sign-off of production drawings to being ready for installation. When your furniture has arrived, we will contact you to arrange suitable installation dates. Please bear in mind that the pre-production/pre-order time can take a number of weeks before we are all ready to sign-off for production.
Following our in-depth discussions, we prepare 3D drawings, CAD drawings and 3D models showing all elevations and a cross section to give you a visual idea of how your furniture will look. We also supply you with samples of all finishes. Any amendments you require will be discussed and agreed with you prior to your project being signed-off for production.
Let’s start with the problem – that will help us work out the solution. Think of your needs and requirements from your furniture. Consider your budget, any materials you would like to use, and look for inspiration from our portfolio or from the web or magazines. We have to know what you need to store – whether shoes, clothes, books, files etc – in order to accommodate everything in the design. The more information you share with us, the more your bespoke furniture will meet your exact needs.
If your furniture is damaged due to a material defect, we will endeavour to repair it or replace the defective parts. We offer a five-year guarantee on all of our furniture, and one-year guarantee on lighting. Over and above this, we are happy to offer you advice and support for the lifetime of your furniture.